.FAQ

.LIEFERUNG

Bestellungen werden ausschließlich an Werktagen (Montag bis Freitag) versandt und geliefert, außer an nationalen Feiertagen, lokalen Feiertagen und besonderen Lieferwünschen. Wenn Ihr Paket versandt wird, erhalten Sie eine E-Mail mit der Sendungsverfolgungsnummer des Kuriers, um Ihre Sendung zu verfolgen. Wir erinnern Sie daran, dass es ab dem Versand der E-Mail bis zu 24 Stunden dauern kann, bis das Paket zurückverfolgt werden kann. Die Lieferzeiten können gelegentlich variieren, z. B. während der Ferienzeiten.
Der Versand erfolgt mit dem schnellsten zum Zeitpunkt der Bestellung verfügbaren Spediteur. Nachfolgend finden Sie alle Informationen zum endgültigen Bestimmungsland:

Überprüfen Sie zum Zeitpunkt der Lieferung der Produkte, daß die Verpackung intakt und nicht beschädigt oder in irgendeiner Weise verändert ist. Jede Beschädigung der Verpackung und / oder des Produkts oder eine Nichtübereinstimmung der Anzahl der vorhandenen Pakete oder Angaben muß unverzüglich durch eine spezifische Angabe auf dem Lieferdokument des Produkts mitgeteilt werden, das an den Kurier zurückgesandt werden muß.
Alle Probleme in Bezug auf die physische Unversehrtheit, Korrespondenz oder Vollständigkeit der erhaltenen Produkte müssen unserem Kundendienst innerhalb von 7 Tagen nach Erhalt gemeldet werden.
Im Falle der Verweigerung der Sendung oder einer fehlgeschlagenen Zustellung aus Gründen, die nicht dem Verkäufer zuzurechnen sind (z. B. falsche Adresse und / oder Telefonnummer des Empfängers, wiederholte Abwesenheit des Empfängers, Nichteinhaltung von Zollverfahren usw.), an Betrag wird einbehalten, um die folgenden Kosten zu decken: Hin- und Rückversand, Zölle und Zollkosten.

Steuern und Zölle

.RÜCKSENDUNGEN UND RÜCKERSTATTUNGEN

Einfacher Rückgabeprozess

Gemäß Artikel 52 des Gesetzesdekrets Nr. 206/2005 können Sie innerhalb von 14 Tagen nach Lieferung der Bestellung auf das Rückgabeverfahren zugreifen und Ihr Widerrufsrecht für Online-Käufe ausüben. Im Falle des Widerrufs müssen Sie die Produkte innerhalb von 14 Tagen nach der Rücksendeanfrage auf Ihre Kosten zurücksenden.

Der Artikel muß sich in demselben Zustand befinden, in dem Sie ihn erhalten haben, mit allen noch angebrachten Etiketten und intakt in der Originalverpackung.

Innerhalb von 14 Tagen ab Lieferdatum können Sie direkt über die Website beatriceb.com auf das Rückgabeverfahren zugreifen. Falls Sie die Bestellung als nicht registrierter Benutzer getätigt haben, können Sie die Rückgabeanfrage stellen, indem Sie hier klicken. Wenn Sie als registrierter Benutzer gekauft haben, können Sie die Rückgabe in Ihrem reservierten Bereich im Bereich Bestellungen beantragen.

Nachdem Sie das Online-Rücksendeformular ausgefüllt und abgeschickt haben, wird sich der Kundenservice mit Ihnen in Verbindung setzen, um Ihre Anfrage zu bestätigen und Ihnen weitere Informationen zur Abholung zukommen zu lassen.

Bereiten Sie das Paket vor, indem Sie sicherstellen, daß Sie die gesamte Originalverpackung des Produkts enthalten. Stellen Sie sicher, daß Sie in das Paket auch das vorgedruckte Etikett einlegen, das Sie zusammen mit der Sendung erhalten haben. Schließen Sie das Paket und denken Sie daran, außen die Adresse unseres Lagers anzubringen, die wir Ihnen mit der Rücksendebestätigung mitteilen.

Jetzt kann das Paket versendet werden!

Das zurückgegebene Produkt muß aus demselben Land versandt werden, in dem die Bestellung aufgegeben wurde. Wir akzeptieren keine Rücksendungen aus einem anderen Land.

Rückerstattungen

Sobald wir das zurückgegebene Produkt erhalten und überprüft haben, daß alle Rückgabebedingungen erfüllt sind, senden wir Ihnen eine E-Mail mit der Bestätigung der Rückerstattung.
Der Zeitpunkt, zu dem die Rückerstattung auf Ihrem Konto sichtbar wird, hängt sowohl von der während des Kaufs verwendeten Zahlungsmethode als auch von den lokalen Bankverfahren ab.
Die Rückerstattung erfolgt mit derselben Zahlungsmethode, die für den Online-Kauf verwendet wurde.

.BEZAHLUNG

Kreditkarten von American Express, Visa, Mastercard, Maestro Cartes Bancaires, Dankort, VPay und Postepay werden akzeptiert. Der Betrag der Bestellung wird bei Auftragserteilung belastet. Der Zahlungsvorgang erfolgt über eine sichere Verbindung, die direkt mit der Bank verbunden ist, die den Online-Zahlungsdienst besitzt, auf die Dritte keinen Zugriff haben können. Insbesondere werden die Finanzinformationen (z. B. Kredit-/Debitkarten Nummer, Ablaufdatum) über ein verschlüsseltes Protokoll weitergeleitet, das die entsprechenden elektronischen Fernzahlungsdienste bereitstellt, ohne daß Dritte darauf zugreifen können.

.MASSTABELLEN

Auf der Webseite sind ITALIENISCHE Grössen angegeben: Sie finden aber auch die diversen Tabellen mit den europäischen Standardgrößen

.Damenmode

.Equivalent in cm

.Jeans

.Schuhe

.CONDITIONS OF SALE

Together with the Privacy Policy, the following General Conditions of Sale govern the offer and sale of products on the website beatriceb.com (hereinafter, the "Website"). These General Conditions of Sale are drafted in compliance with the legislative provisions of the Italian Civil Code, the Legislative Decree no. 70/2014 on information society and electronic commerce services, and the Consumer Code, and which govern the offer and sale of products through the beatriceb.com website. The Products in beatriceb.com website are sold directly from Plissé S.p.A. - Tax Code and VAT No. 02155600287 (hereinafter ' The Seller')

FIELD OF APPLICATION

The General Conditions of Sale are applied and rule all the sale contracts concluded through the Website and the Vendor, identified as above, with the customer (hereinafter 'The User') The General Conditions of Sale may be subject to change; each User must view the changes before proceeding with purchase. It is the responsibility of the User to check the General Conditions of Sale before submitting an order. The General Conditions of Sale apply regardless of the nationality of the User, provided that the delivery of products takes place in one of the countries for which the Website provides the online sales service, and that this country corresponds to that of registration of the User. The buyer can receive the products purchased at an address of his/her choice in the country of purchase (of the Website). The purchase of products on the Website is reserved exclusively to natural persons (consumers) of an age of 18 years or older. “Consumer” means any natural person acting for purposes unrelated to a commercial, entrepreneurial, craft and professional activity carried out. As per at. 22 of DPR 26/10/1972 no. 633 and art. 2, letter oo) of the DPR dd December 21st 1996, n. 696 (confirmed by Settlement n. 274/E of the 5th of November 2009), Plissé S.p.A., as an online seller, is not obliged to issue the invoice (nor receipt or tax receipt) to a final consumer that has not a registered VAT number. The request for invoice can be done before confirming the order as per art. 22 DPR 633/1972.

CONCLUSION OF THE CONTRACT

These General Conditions of Sale are an integral and essential part of the sales contract between the Seller and the User. The electronic submission of the order by the User implies full knowledge and acceptance of these General Conditions of Sale and the Privacy Policy. With the electronic transmission of the Order Form, the buyer unconditionally accepts and undertakes to observe the provisions laid down in these General Conditions in relations with the seller. If the User does not agree with some of the terms contained in the General Conditions of Sale, he/she is requested to refrain from making purchases on the Website. To proceed with the online purchase of one or more products, the User can register in advance on the Website or conclude the purchase as a Guest User, providing the Seller with all of the data necessary to enable the latter to execute the orders submitted, in compliance with the provisions on personal data protection. To conclude the purchase contract, the User must submit an order following the procedure referred to on the Website. The electronic submission of the order prompts the User to pay the price indicated. To complete the purchase, the User is required to confirm payment of the price of the products in his/her cart. Orders that are not accompanied by their corresponding payments are cancelled automatically. When the User places an order, he/she will receive an e-mail containing the confirmation of receipt and summary of the order: this communication will not constitute an automatic acceptance of the order. The Seller reserves the right to refuse orders that are incomplete, incorrect, or by users with whom there is a dispute concerning the payment of a previous order. In such an event, the User will receive an e-mail containing the notice of refusal of the order and the specific reason. If the products presented on the Website are no longer available at the time of the last access to the Website or when the order was sent, it will be the Seller's responsibility to promptly notify the User of any unavailability of the ordered product within thirty (30) days from the day following the date of order transmission. If payment has been successful, the Seller will refund the amount paid by the buyer and the contract will be deemed terminated. The Seller will not be required to reimburse any other amount to the buyer for any reason. The Order Form contains a reference to these General Conditions of Sale and the Privacy Policy, as well as a summary of the basic characteristics of each product ordered and the relative price, the accepted payment methods, methods of delivery of the purchased products and shipping cost. The User can monitor the status of his/her order at any time by consulting Customer Service through the appropriate link/section or by accessing his/her personal area.

PRODUCT CHARACTERISTICS

Only original products are offered for sale on the Website. The products offered for sale through the Website are clothing and accessories for women, as present in the online catalogue at the time of order. The product catalogue can be updated and modified periodically; as such, the permanence of a product among those available online is not guaranteed. Each product is presented by a descriptive sheet containing all of its basic characteristics. The images and colours of products offered for sale may not exactly correspond to those in real life due to causes not attributable to the Seller, and in any case due to settings of computer systems used by the User for viewing the Website. The images of the products must, therefore, be considered indicative and without prejudice to normal tolerances of use. The Seller hereby expressly declines any responsibility in this regard.

SALE PRICES

All sales prices of products indicated on the Website include VAT, if applicable due to the country of product delivery, and any other applicable sales tax. Product prices may be subject to updates and variations. The User is required to ascertain the final sale price before submitting the relative order. An obvious material error in the price on the Website compared to the commonly known price of the selected product entails the Seller's right to not confirm shipment and proceed with the immediate refund of the purchase price paid by the User without the latter being able to make exceptions in such regard. Product offers on the Website, as well as their prices, are valid as long as they are still visible on the Website and while stocks last. The Seller reserves the right to change the product catalogue at any time, without notice. It is not the Seller’s duty to avoid the impact of changes of products on any choices being made or for purchases that have not yet been completed. Any price changes will also apply to products already included in the shopping cart, for purchases not yet concluded before the changes take effect.

PAYMENT METHODS

For the payment for products and the relative shipping and delivery costs, if provided for, the User can follow one of the methods indicated in the Order Form. For payment by credit card, the payment procedure will take place via a secure connection connected directly to the bank that owns the online payment service, to which third parties cannot gain access. In particular, financial information (credit/debit card number, expiration date) will be sent by an encrypted protocol that the relative electronic remote payment services provide, without third parties having access to it. This information will never be used and/or stored by the Seller in any format (including electronic). The amount of the order will be charged on the day of shipment, unless the User has the right to be re-credited the amount in the event of default by the Seller or failure to execute the contract. The User is solely responsible for the data entered, and therefore guarantees to use only credit/debit cards that he/she may legitimately use. More information regarding the payment terms are available on beatriceb.com

DELIVERY METHODS

The products are delivered directly to the User by means of agreed upon couriers, to the shipping address specified in the order. By filling in the registration form in the registration procedure necessary to activate the procedure to execute this contract and further communications, the User authorises the Seller to communicate the personal data to the couriers and/or shippers used for the delivery of products purchased in order to allow the necessary procedures for their delivery. The Seller will do everything possible to process the order within 2 working days, and within no later than 30 days starting from the day following that on which the User sent the order. Delivery times only include business days, and do not include holidays. The Website allows you to request the delivery of products ordered to an address different from that of the User, provided that it is included in the country of residence of the User indicated upon login; it is the User's responsibility to indicate all of the necessary indications for successful delivery. It is never possible to collect the products purchased through the Website directly from the Seller's warehouse. Expected shipping costs and types may vary depending on the country and shipping methods chosen by the User. These expenses and any additional costs are charged to the User. The relative amount will be expressly and separately indicated in the order summary before the User sends the order, as well as in the order confirmation e-mail. The delivery procedure provides that, in the absence of the recipient at the time of arrival of the courier, the person in charge will leave a notice in order to subsequently complete the shipment, which will indicate the contact details to arrange a second delivery attempt. If an agreement is not reached for a second delivery, the parcel will remain in storage at the courier's warehouse, and it will be the responsibility of the User to collect it. In the event of failure to collect the package within 4 days, it will be returned to the Seller. In this case, the contract must be considered terminated pursuant to Art. 1456 of the Italian Civil Code, with communication of the Seller sent by e-mail to the User; the order will thus be cancelled. In case of refused delivery or any eventual failed delivery for reasons attributable to the User(ex. wrong or missing address and/or phone number of the recipient; continuous absence of the recipient; non-fulfilment of custom clearance procedures; etc.) the amount for covering the following fees will be withhold: round-trip shipment charges, tax and duties. The User can always check the status of his/her order through the appropriate link by entering the order number or through his/her personal area. The order must be made directly from the Website of the country in which it will be delivered. Orders placed by the Website of a country other than the one of destination, or to an address not accepted by the courier, will be automatically cancelled. More information regarding shipments are available on beatriceb.com

USER OBLIGATIONS

It is strictly forbidden for minors to place an order on the Website. The data entered during the purchase phase must exclusively be real personal data and not of third parties, or false. The Seller reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers. The User holds the Seller harmless from any responsibility deriving from the issue of incorrect tax documents due to errors in data provided by the User, as the User is solely responsible for their correct entry. Upon receipt of the products, the User is required to verify their conformity in relation to the order. Attention must be paid to the correspondence between the number of packages indicated on the courier document and those delivered, as well as the integrity of the package. Any anomalies (e.g. tampering, damage) must be specified in writing directly on the courier transport document, and the User must refuse delivery. The User is also obliged to report this fact to the Seller's Customer Service by means of the appropriate link.

LIABILITY

The Seller does not assume any liability for inconveniences due to force majeure such as accidents, explosions, fires, strikes, earthquakes and other events that prevent the execution of the contract in whole or in part within the agreed time. The Seller will not be liable to any person or third parties regarding damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, as the customer is only entitled to the refund of the price paid. Likewise, the Seller is not responsible for any fraudulent and illegal use of credit cards, checks and other means of payment that may be made by third parties upon payment for the products. During the purchase procedure, the Seller is at no time able to know the credit card number of the User, which, by opening a protected connection, is transmitted directly to the manager of the banking service. In any case the maximum responsability of The Seller for any loss or damage related to the order issued through beatriceb.com is limited to the total amount of the order.

RIGHT OF WITHDRAWAL

The User can exercise the right of withdrawal and return the product received without any penalty and without specifying the reason, in compliance with the terms and conditions provided below. The User may withdraw from the contract within the term of 14 (fourteen) days from the day on which she/he or a third party acquires physical possession of the goods (other than the courier, and designated by the User). The User can always make a return request directly from the Website by filling in and sending the contact form to Customer Service. Products must be returned intact, undamaged and provided with the bar code and any other seal that is part of the products; amounts for products that are returned incomplete, damaged, ruined, or deteriorated will not be reimbursed. Products to be returned must be delivered to the shipper within 14 (fourteen) days from the notice of the User to the Seller of his/her wish to withdraw from the contract. The cost of returning the products will be charged to the User. After the products have been returned, the Seller will make the necessary checks as regards their conformity to the conditions and terms indicated herein. If the right of withdrawal is correctly exercised, the Seller will refund any amounts already paid by the User for the purchase of products. The shipping costs will not be refunded. Regardless of the payment method used by the User, the refund is activated by the Seller as quickly as possible, within 14 days from the date on which the Seller became aware of the exercise of the right of withdrawal, subject to verification of the correct execution of such right and the verification of products returned. The Seller carries out reimburse with the same payment method used by the User for the purchase of the returned products, even if a virtual and/or disposable credit card has been used. The Seller cannot in any way make a refund on a credit card other than that used for the purchase, except in the case in which the card itself has expired in the meantime or has been stolen: in this case, the User can contact Customer Service to arrange the most appropriate repayment method. More information regarding the right to withdraw are available on beatriceb.com, in our returns and refunds policy.

GUARANTEE OF CONFORMITY

The Seller is liable to the buyer for any lack of conformity of the products offered on its Website when the lack of conformity occurs within 24 (twenty-four) months from the date of delivery of the product. There is no lack of conformity if the buyer was aware of the defect at the time of conclusion of the contract, it could not be overlooked with ordinary diligence or if the lack of conformity was caused by the buyer him/herself. Defects of conformity deriving from damage due to accidental events or the User for non-compliant use of the product use are excluded from the legal guarantee. In the event of faults or defects in conformity, the buyer will have the right to restore the conformity of the product by repair or replacement free of charge, unless the remedy requested is objectively impossible or excessively burdensome with respect to the other. It is understood that the buyer loses this right if he/she does not formally report the lack of conformity to the Seller within 2 (two) months from the date on which the defect was found. The complaint must contain an accurate and complete description of the problems and defects. Customer Service will provide the User instructions for returning the defective product, which will be made at the Seller's expense. If one of the hypotheses provided for by the law occurs, the buyer may alternatively request a reasonable reduction of the price or termination of the contract and the consequent reimbursement of the entire price paid. A minor lack of conformity does not give the right to terminate the contract and the consequent reimbursement of the entire price paid.

APPLICABLE LAW

Any dispute concerning the application, execution, interpretation and violation of sales contracts stipulated through the Website is subject to Italian law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Rights granted to the Consumer by mandatory provisions of applicable law in the country of residence or domicile of the latter will be retained.

CHANGES AND UPDATES

The Seller reserves the right to modify the Website, the policies and these General Conditions of Sale at any time in order to offer new products or services, or comply with legal or regulatory provisions. Users who access the Website and submit an order will adhere to the policies and terms of the General Conditions of Sale in force at the time the order is placed, unless any changes are retroactive pursuant to applicable law. If any of the provisions contained therein is considered invalid, void or unenforceable, this condition will not affect the validity and effectiveness of the other provisions.

CUSTOMER SERVICE AND COMMUNICATIONS

The User can request any information through the customer service by sending an email to [email protected]

RIGHTS OWNERSHIP

All intellectual property rights, such as trademarks and copyrights on beatriceb.com belong to Plissé SpA. Any use of beatriceb.com or its contents, including copying or saving such contents in whole or in part for use other than the personal and non-commercial one, is forbidden without the permission of Plissé SpA.

COMPANY INFORMATION

"Plissé S.p.A.
Registered office: Via Ghebo n.1, 35017 Piombino Dese (PD)
REA number: PD - 211557
Tax code and registration number in the Padua Company Register: 02155600287
VAT number: 02155600287"

.PRIVACY POLICY

Privacy disclosure provided pursuant to Article 13 of EU Regulation 2016/679 on the protection of personal data.
Plissè S.p.a. (hereinafter, "Plissè" or the "Data Controller"), as the data controller, and in consideration of the importance it gives to the protection and security of personal data, communicates that pursuant to Art. 13 of EU Regulation no. 2016/679 (hereinafter, the "GDPR"), your data will be processed in the manner and for the purposes listed below.

1. Identity and contact details of the Data Controller and Data Processor

The Data Controller is Plissè S.p.a., with registered office at Via Ghebo, 1 - 35017 Piombino Dese (Pd), Italy (hereinafter, the "Data Controller"), in the person of its legal representative pro tempore.

2. Processing purpose

The Data Controller processes personal data (such as name, surname, company name, address, telephone number, e-mail address, bank and payment details - hereinafter, the "data") that you have communicated while signing the contract and for all other services that you may request from the Data Controller.
Data belonging to special categories pursuant to Art. 9 of the GDPR will not be processed.
The user has the option of registering on the site, providing identification and contact data, in order to be enabled to make purchases as a registered user and have access to his wishlist, information on the status of purchases made and returns.

3. Purposes of processing and legal basis

The legal basis of the treatment is the following:
A. execution of the contract, for the following purposes:
- conclusion of the online purchase contract and subsequent obligations (delivery of the purchased goods, etc.);
- fulfilments concerning the execution of the online purchase contract.
B. fulfillment of legal obligations, for the following purposes:
- accounting and tax keeping, and other obligations as per law;
- in the event of checks or controls by organizations or authorities, presentation of the documentation relating to the contract and related tax and accounting documents.
C. Consent of the person concerned:
- newsletter or commercial communications, integrated marketing, customer experience, profiling; Pursuant to art. 130 paragraph 4 of the Privacy Code, the customer may be sent communications by email relating to offers or promotions concerning products similar to those purchased.

4. Processing methods

Your personal data is processed by means of the operations indicated in Art. 4(2) of the GDPR, specifically the collection, registration, organisation, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are processed by electronic and paper-based means. The data will be handled, processed and stored on our computer systems. The Data Controller will process personal data for the time necessary to fulfil the aforementioned purposes, and for no more than 10 years from the termination of the relationship for administrative purposes, and for no more than 1 year from the collection of data for Marketing Purposes. Customer profiling activities are performed through the site, only with the prior consent of the interested party.

5. Data access

Your data may be made accessible as follows for the purposes referred to in Art. 3(A) and 3(B):
- to employees and collaborators of the Data Controller in their capacity as persons in charge and/or system administrators;
- to third-party companies or other subjects (such as credit institutes, professional firms, insurance consultants, etc.) who are outsourcers of the Data Controller, in their capacity as external data controllers.

6. Data communication

Without the need for express consent and Art. 6(b) and (c) of the GDPR), the Data Controller may communicate your data for the purposes referred to in Art. 3(A) to the judicial authorities in the event that they explicitly request such, as well as to persons to whom communication is mandatory by law for the accomplishment of the stated purposes. These subjects will process data in their capacity as independent data controllers. Personal data will not be disseminated.

7. Data transfer

Personal data is stored in our computer system, and servers both in Italy and other European countries will be used to store the data. It is understood that the Data Controller, where necessary, will have the right to move the servers to server farms outside of the EU. The Data Controller hereby ensures that the data will be transferred in accordance with applicable legal provisions, subject to the stipulation of standard contractual clauses provided for by the European Commission.

8. Nature of the provision of data and consequences of their refusal

The provision of data for the purposes referred to in Art. 3(A) and 3(B) is mandatory. In their absence, we cannot guarantee the services in Art. 2.

9. Rights of data subjects

As the data subject, you have the rights set forth in Art. 15 of GDPR, specifically:
i. to obtain confirmation as to whether personal data regarding you exists or not, including data not yet registered, and to ask for a copy of such data in an intelligible form;
ii. to obtain an indication of a) the origin of personal data; b) of the purposes and methods of the processing activities; c) of the logic applied for processing activities carried out with the aid of electronic instruments; d) of the identification details of the data controller, the data processors and the designated representative pursuant to Art. 5, paragraph 2 of the Privacy Code and Art. 3, paragraph 1, of the GDPR; e) of the subjects or categories of subjects to whom personal data may be communicated or who may become aware of such data as a delegated representative in the territory of the State, data processors or appointed persons;
iii. obtain: a) the updating, correction or, if applicable, the integration of data; b) the deletion, transformation into anonymous format or blocking of data processed against the law, including data which it is not necessary to store in relation to the purposes for which it was collected or subsequently processed; (c) certification that the operations as per points (a) and (b) above were brought to the knowledge, also in terms of content, of those to whom the data was communicated or disclosed, unless this is impossible or implies the use of means clearly disproportionate with the protected right;
iv. to object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of their collection; b) to the processing of personal data concerning you for the purpose of sending advertising material. Please note that the right of opposition of the data subject as per point (b) above as concerns direct marketing purposes through automated methods extends to traditional methods, and the possibility remains for the data subject to only partially exercise the right of opposition. Therefore, the data subject may decide to only receive communications through traditional methods, only automated communications, or neither of the two.
Where applicable, the data subject also has the rights referred to in Articles 16-21 of the GDPR (Right of rectification, right to be forgotten, right of limitation of processing, right to data portability, right of opposition), as well as the right to lodge a complaint with the Guarantor Authority. It should also be noted that it is your duty to promptly communicate the update of your data by e-mail and/or registered mail, attested by an acknowledgment of receipt.

10. How to exercise your rights

You can exercise your rights at any time by sending the form available at this link:
- By registered mail, attested by an acknowledgment of receipt, to: Plissè S.p.a., with registered office at Via Ghebo, 1 - 35017 Piombino Dese (Pd), Italy
- certified email to [email protected] or [email protected].

.COOKIE POLICY

This website uses profiling cookies that may also be from third parties, to show you advertising messages according with your preferences in order to improve your shopping experience. For more information, or to opt out of all or some cookies, click here. By continuing to browse this site, the use of cookies is deemed to be accepted.

What are cookies?

Cookies are small text strings stored in your browser when you visit certain pages on the internet. It is recommended that cookies are enabled to order products on beatriceb.com. The site can still be browsed if cookies are not enabled, but some features may be disabled. Cookies are enabled by default in most browsers, and this page provides information for changing your browser cookie settings. Cookies are not harmful to your device in any way. Personal identification information, such as credit card details, is not stored in the cookies we generate, but we use encrypted information to improve your visit on the site. They are useful for identifying and resolving errors, or for determining relevant related products to be shown to the visitor while browsing. Cookies can be useful to allow efficient browsing through the various pages and remembering preferences, while they can also improve the user's visit on the site. In accordance with the provisions of law and applicable regulations, beatriceb.com reserves the right to use cookies with the user's consent to facilitate navigation on the site and customise the information displayed. Beatriceb.com also reserves the right to use similar systems to collect information about site users (e.g. IP address, type of browser, operating system, web pages visited by a user) for statistical or security purposes. Details on the use of cookies and similar tools used on beatriceb.com are provided below.

Browsing cookies

Browsing cookies are required to allow browsing within the site and the use of all of its features. Services requested cannot be provided without these cookies, such as the shopping cart to proceed with purchase or e-billing. Browsing cookies are necessary as they are used to store a unique identifier for the management and identification of a user as unique with regard to other users who are visiting the site at the same time. The following are examples of "events" for which navigation cookies are required: The saving of previous actions, in the event in which browsing takes place in the same session; management and passage of a security token to the various services provided within the same site to identify the status of the visitor (registered, not registered); browsing the reserved area of the site; routing of customers to specific versions/applications of a service. Performance cookies: these cookies can be managed directly by beatriceb.com or by a third party partner. Performance cookies may be session or persistent in nature, and their use is limited to website performance and improvement. These cookies collect information on how a visitor uses the site (such as pages visited). These cookies do not collect information aimed at identifying the user. All of the information collected by these cookies are aggregated anonymously and used for the purpose of improving the functionality of the site, including Web Analytics, affiliation systems, error management, A/B tests or multitests.

Functional cookies

These cookies may be owned by beatriceb.com or potential partners. These cookies are related to actions carried out by users on the site. For example, they can be used to avoid re-offering a service that was previously offered to the user and rejected. Functional cookies allow site users to save their choices, including user name, language, country of origin, etc. Information collected by these cookies are anonymous, and cannot track user behaviour on other sites. Functional cookies are essential to allow the site to remember the settings that a user has applied to a website, such as layout, font size, preferences, colour, etc.; remember a choice so that it is no longer required to fill in a questionnaire, to find out if a service has already been offered, etc.

Third-party cookies for marketing/re-targeting

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How can I disable cookies?

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